HOW DOES THIS WORK?

1. Purchase & Ship

Choose the type of glove below and simply check out. Your purchase will also charge you for the return shipping of your choice via USPS. Then simply ship your glove to 3&2 Baseball to begin your breaking process.

2. We Receive & Break-In

Once your glove is received, we'll begin the break-in process. Using our Mitt Master Machine, made specifically for glove breaking, we'll get to work. The goal is to have your glove "practice ready" or "85%". The rest of the way is up to you, fine tuning your leather to your preference.

3. Shipped Back With Love & Care

Once complete, we'll ship your glove back full packaged up and protected. Please note that turnaround time is based purely on the number of gloves in the cue. You can call us direct at 716.810.1316 to get an idea on how long. We also offer an expedited service for $30 that bumps your glove to the front of the line!

4. Get to Work!

The rest is up to you! As mentioned, the glove will arrive 85% broken in and considered practice ready. You now get the work it the rest of the way to the breaking of your liking. To each is own, so some might be thrilled with how it arrives. Others might want to form more / less of a pocket, flare the thumb, roll the pinky, etc.

FAQ'S

How long until I receive my glove back?

This depends on how many gloves we have ahead of you. On average, we complete 8-10 gloves per day. We aim to have it out within 3 business days, but that's only an estimate based on orders.

Can you explain the 24-Hour Service?

Sure. With the upgraded 24-hour service, we bump you to the front of the line. We will ship your glove back within 1 business day from the time it's received.

I'm nervous your process might damage my glove. Have you had previous issues?

Understandable, as there's so many different techniques to breaking in gloves. However, we use a leather baseball and elbow grease. Your glove is at as much harm as it would be if you were simply playing catch. We don't use water, oils, conditioners or any form of substance within our process.

Why don't you use water, oils, etc?

Because we found that our process is incredibly effective thanks to pnuematic press and Hack Attack pitching machines. There's a bunch of amazing glove breakers out there who swear by water, oils and more. For us, we don't use it because we've learned our methods suite us. The last thing we want is to introduce chemicals to your glove that might break down laces, deteriorate the leather or miscolor the glove overall. We welcome you to apply these products on your own if you wish, however we will not do that in house.

I have a special request for my glove, who do I tell?

You can enter any relevant information in the notes section during checkout. Age of player, prefered break in method (thumb flared, fingers rolled, etc.) as well as your Instagram handle. We'll make sure to tag you in a break-in video!

Is my glove safe when I mail it in?

Yes, we have a dedicated delivery door with keycode access and cameras. Your glove will never be left outdoors, so rest assured it's safe. We always suggest purchasing tracking information through the carrier to track it's location.

Will my glove be 100% ready when it's returned?

No, but it will be very close. We break all gloves in 85%, leaving the last 15% for you. You'll receive a care card in your package that explains some simple and effective steps to get the glove the rest of the way. Breaking down leather takes time, so we encourage you to keep working the hinges, playing catch and stretching that leather.

Are you a brick and mortar business?

Yes. We are 3&2 Baseball, an indoor practice facility with 2 locations in Buffalo, NY. We utilize extra space at our Tonawanda location to provide this service.

Can I drop my glove off?

Yes, we're located at:

3&2 Baseball
77 Oriskany Dr. Suite C
Tonawanda, NY 14150

We're typically open 3-10pm but we suggest calling ahead as our hours change with the weather.

716.810.1316

Where do I ship my glove?

Please ship your glove to:

3&2 Baseball
77 Oriskany Dr. Suite C
Tonawanda NY 14150

I have more questions, who can I call?

Give us a shout at 716.810.1316 or you can fill out the form below. We'll reply within 24 hours.

REQUEST MORE INFO